Helpful Tips: Do I Have to Make a Down Payment When I Get Measured?

There are always 2 things that we require from you to get your tuxedo ordered: your measurements and your down payment and it is imperative that we have both. It is more obvious that if we only have a down payment and no measurements that we cannot get your tuxedo ordered because we do not know what sizes we need. The same is true if we do not have your down payment and there is a good reason why.

We get our tuxedos through a wholesaler and the wholesaler does charge us a fee if someone cancels their tuxedo. We need the down payment just in case that were to happen, but if you paid for the cost of the entire tuxedo you would get the difference back. We do not charge anything extra than the down payment, which is usually $50.00 but the down payment may be different depending on what event it is for. There would be a cancellation fee only if you made your down payment, got measured, we ordered the tuxedo and then for whatever reason you cancelled.

We are often asked if the down payment has to be made right after someone is measured and if they can call back or come in on a different day to make it. This is usually fine, but there is usually a deadline of when we need to get the tuxedos ordered so that they will be here in time for the wedding. If you plan on calling back or coming in on a different day, make sure that you remember to do this. We have had plenty of people who have said they would make a down payment a couple days to a week later and then we do not hear from them for months. I have gone through files to update the Bride and Groom on who still needs to be measured and have found tickets from customers who said they were going to make a down payment and didn't; meaning the tuxedo had never been ordered during those weeks of waiting for them and they have very little time until the deadline. We want to get the tuxedos ordered ahead of time so that we can get all the tuxedos reserved in time for your event.